Lately, for whatever reason, we've had to start resetting our maintenance tank chip differently than the on screen instructions on the HMI.
Normally, you power off just the printer and then go to the HMI and press the button, let it do its thing and then power on the printer again and all is good. When you do that now, the "WAITING" flashing message never clears and it goes on forever.
Now, we have to power off the printer, then turn the main power off, then back on so the HMI is active but the printer is still off and then do the reset. The "WAITING" message clears itself, then you power on the printer and all is good.
Any ideas on why that may have started? If I remember correctly, it was kind of intermittent at first and would work normally when it worked but now when you try and do it normally, it never works unless you perform the procedures outlined in the remedy above.
Just wondering if something might be going out in the HMI.